const { PermissionFlagsBits, ChannelType, EmbedBuilder, ActionRowBuilder, ButtonBuilder, ButtonStyle } = require('discord.js'); const config = require('../config.json'); const db = require('../utils/database'); const categoryEmojis = { 'genel_destek': '💬', 'teknik_destek': '🔧', 'satis_odeme': '💰', 'sikayet_oneri': '📢' }; const categoryNames = { 'genel_destek': 'Genel Destek', 'teknik_destek': 'Teknik Destek', 'satis_odeme': 'Satış & Ödeme', 'sikayet_oneri': 'Şikayet & Öneri' }; async function handleButton(interaction, client) { const customId = interaction.customId; if (customId === 'ticket_create') { await handleTicketCreate(interaction, client); } else if (customId === 'ticket_close') { await handleTicketClose(interaction, client); } else if (customId === 'ticket_reopen') { await handleTicketReopen(interaction, client); } else if (customId === 'ticket_delete') { await handleTicketDelete(interaction, client); } } async function handleSelectMenu(interaction, client) { if (interaction.customId === 'ticket_category_select') { const category = interaction.values[0]; await handleTicketCreate(interaction, client, category); } } async function handleTicketCreate(interaction, client, category = 'genel_destek') { const userId = interaction.user.id; if (client.cooldowns.has(userId)) { const expirationTime = client.cooldowns.get(userId); if (Date.now() < expirationTime) { const timeLeft = Math.round((expirationTime - Date.now()) / 1000); return await interaction.reply({ content: `⏰ Yeni ticket açmak için ${timeLeft} saniye beklemelisiniz!`, ephemeral: true }); } } const existingTicket = interaction.guild.channels.cache.find( ch => ch.name === `ticket-${interaction.user.username.toLowerCase()}` && ch.type === ChannelType.GuildText ); if (existingTicket) { return await interaction.reply({ content: `❌ Zaten açık bir ticketınız var: <#${existingTicket.id}>`, ephemeral: true }); } await interaction.deferReply({ ephemeral: true }); try { const dbStaffRoles = db.getStaffRoles(); const staffRoles = [config.staffRoleId, ...dbStaffRoles]; const uniqueStaffRoles = [...new Set(staffRoles)].filter(roleId => { return roleId && interaction.guild.roles.cache.has(roleId); }); const permissionOverwrites = [ { id: interaction.guild.id, deny: [PermissionFlagsBits.ViewChannel] }, { id: interaction.user.id, allow: [PermissionFlagsBits.ViewChannel, PermissionFlagsBits.SendMessages, PermissionFlagsBits.ReadMessageHistory] } ]; uniqueStaffRoles.forEach(roleId => { permissionOverwrites.push({ id: roleId, allow: [PermissionFlagsBits.ViewChannel, PermissionFlagsBits.SendMessages, PermissionFlagsBits.ReadMessageHistory] }); }); const ticketChannel = await interaction.guild.channels.create({ name: `ticket-${interaction.user.username.toLowerCase()}`, type: ChannelType.GuildText, parent: config.categoryId, permissionOverwrites: permissionOverwrites }); const staffMentions = uniqueStaffRoles.map(id => `<@&${id}>`).join(' '); const categoryEmoji = categoryEmojis[category] || '🎫'; const categoryName = categoryNames[category] || 'Genel Destek'; const embed = new EmbedBuilder() .setColor(config.colors.primary) .setTitle(`${categoryEmoji} Ticket Sistemi`) .setDescription(`Merhaba ${interaction.user},\n\nTicket'ınız oluşturuldu. Lütfen sorununuzu detaylı bir şekilde açıklayın.\nYetkililerimiz en kısa sürede size yardımcı olacaktır.`) .addFields( { name: '👤 Oluşturan', value: `${interaction.user}`, inline: true }, { name: '📂 Kategori', value: categoryName, inline: true }, { name: '📅 Oluşturma Tarihi', value: ``, inline: false } ) .setFooter({ text: 'Ticket işlemi tamamlandığında kapatınız' }) .setTimestamp(); const row = new ActionRowBuilder() .addComponents( new ButtonBuilder() .setCustomId('ticket_close') .setLabel('Ticket Kapat') .setEmoji('🔒') .setStyle(ButtonStyle.Danger), new ButtonBuilder() .setCustomId('ticket_delete') .setLabel('Ticket Sil') .setEmoji('🗑️') .setStyle(ButtonStyle.Secondary) ); await ticketChannel.send({ content: `${interaction.user} ${staffMentions}`, embeds: [embed], components: [row] }); await sendLog(interaction.guild, { title: '🎫 Yeni Ticket Açıldı', color: config.colors.success, fields: [ { name: '👤 Kullanıcı', value: `${interaction.user} (${interaction.user.id})`, inline: true }, { name: '📂 Kategori', value: categoryName, inline: true }, { name: '📍 Kanal', value: `<#${ticketChannel.id}>`, inline: true }, { name: '📅 Tarih', value: ``, inline: false } ] }); client.cooldowns.set(userId, Date.now() + config.cooldownTime); setTimeout(() => client.cooldowns.delete(userId), config.cooldownTime); await interaction.editReply({ content: `✅ Ticket'ınız oluşturuldu: <#${ticketChannel.id}>` }); } catch (error) { console.error('Ticket oluşturma hatası:', error); await interaction.editReply({ content: '❌ Ticket oluşturulurken bir hata oluştu!' }); } } async function handleTicketClose(interaction, client) { const staffRoles = db.getStaffRoles(); const allStaffRoles = new Set([config.staffRoleId, ...staffRoles]); const hasPermission = interaction.member.permissions.has(PermissionFlagsBits.Administrator) || interaction.member.roles.cache.some(role => allStaffRoles.has(role.id)); if (!hasPermission) { return await interaction.reply({ content: '❌ Bu butonu kullanma yetkiniz yok!', ephemeral: true }); } await interaction.deferReply(); const channel = interaction.channel; await channel.permissionOverwrites.edit(interaction.guild.id, { SendMessages: false }); const ticketOwnerId = channel.permissionOverwrites.cache.find( perm => perm.type === 1 && perm.allow.has(PermissionFlagsBits.SendMessages) )?.id; if (ticketOwnerId) { await channel.permissionOverwrites.edit(ticketOwnerId, { SendMessages: false }); } const embed = new EmbedBuilder() .setColor(config.colors.warning) .setTitle('🔒 Ticket Kapatıldı') .setDescription(`Bu ticket ${interaction.user} tarafından kapatıldı.`) .setTimestamp(); const row = new ActionRowBuilder() .addComponents( new ButtonBuilder() .setCustomId('ticket_reopen') .setLabel('Ticket Yeniden Aç') .setEmoji('🔓') .setStyle(ButtonStyle.Success), new ButtonBuilder() .setCustomId('ticket_delete') .setLabel('Ticket Sil') .setEmoji('🗑️') .setStyle(ButtonStyle.Danger) ); await interaction.editReply({ embeds: [embed], components: [row] }); await sendLog(interaction.guild, { title: '🔒 Ticket Kapatıldı', color: config.colors.warning, fields: [ { name: '📍 Kanal', value: `${channel.name}`, inline: true }, { name: '👮 Kapatan', value: `${interaction.user}`, inline: true }, { name: '📅 Tarih', value: ``, inline: false } ] }); } async function handleTicketReopen(interaction, client) { const staffRoles = db.getStaffRoles(); const allStaffRoles = new Set([config.staffRoleId, ...staffRoles]); const hasPermission = interaction.member.permissions.has(PermissionFlagsBits.Administrator) || interaction.member.roles.cache.some(role => allStaffRoles.has(role.id)); if (!hasPermission) { return await interaction.reply({ content: '❌ Bu butonu kullanma yetkiniz yok!', ephemeral: true }); } await interaction.deferReply(); const channel = interaction.channel; const ticketOwnerId = channel.permissionOverwrites.cache.find( perm => perm.type === 1 && perm.allow.has(PermissionFlagsBits.ViewChannel) )?.id; if (ticketOwnerId) { await channel.permissionOverwrites.edit(ticketOwnerId, { SendMessages: true }); } const embed = new EmbedBuilder() .setColor(config.colors.success) .setTitle('🔓 Ticket Yeniden Açıldı') .setDescription(`Bu ticket ${interaction.user} tarafından yeniden açıldı.`) .setTimestamp(); const row = new ActionRowBuilder() .addComponents( new ButtonBuilder() .setCustomId('ticket_close') .setLabel('Ticket Kapat') .setEmoji('🔒') .setStyle(ButtonStyle.Danger), new ButtonBuilder() .setCustomId('ticket_delete') .setLabel('Ticket Sil') .setEmoji('🗑️') .setStyle(ButtonStyle.Secondary) ); await interaction.editReply({ embeds: [embed], components: [row] }); await sendLog(interaction.guild, { title: '🔓 Ticket Yeniden Açıldı', color: config.colors.success, fields: [ { name: '📍 Kanal', value: `${channel.name}`, inline: true }, { name: '👮 Açan', value: `${interaction.user}`, inline: true }, { name: '📅 Tarih', value: ``, inline: false } ] }); } async function handleTicketDelete(interaction, client) { const staffRoles = db.getStaffRoles(); const allStaffRoles = new Set([config.staffRoleId, ...staffRoles]); const hasPermission = interaction.member.permissions.has(PermissionFlagsBits.Administrator) || interaction.member.roles.cache.some(role => allStaffRoles.has(role.id)); if (!hasPermission) { return await interaction.reply({ content: '❌ Bu butonu kullanma yetkiniz yok!', ephemeral: true }); } await interaction.reply({ content: '🗑️ Ticket 5 saniye içinde silinecek...', ephemeral: false }); const channel = interaction.channel; await sendLog(interaction.guild, { title: '🗑️ Ticket Silindi', color: config.colors.danger, fields: [ { name: '📍 Kanal', value: `${channel.name}`, inline: true }, { name: '👮 Silen', value: `${interaction.user}`, inline: true }, { name: '📅 Tarih', value: ``, inline: false } ] }); setTimeout(async () => { try { await channel.delete(); } catch (error) { console.error('Kanal silinirken hata:', error); } }, 5000); } async function sendLog(guild, logData) { try { const logChannel = await guild.channels.fetch(config.logChannelId); if (!logChannel || !logChannel.isTextBased()) return; const embed = new EmbedBuilder() .setColor(logData.color) .setTitle(logData.title) .addFields(logData.fields) .setTimestamp(); await logChannel.send({ embeds: [embed] }); } catch (error) { console.error('Log gönderme hatası:', error); } } module.exports = { handleButton, handleSelectMenu };